rooms are quite dusty, floor not clean enough. I had wite socks- came back with black. Room was not very impressing as for 4* hotel, I would say it looks very poor. location not very good was looking for a nice view and got a swiming pool roof instead. I am sure is not much you could do about this, but you could make your customers aware of it. Services - I am very disappointed, I am not English, but I try my best to learn and speak english language. Unfortunetely there was only one person wanting to speak english, at the time when we checked out. At the bar we could not get the coffee what we wanted, we had to get black coffee instead, as the barmen could not understand a word. Very disappointed there was no one to help, as no one was talking english, or it looked that they did not wanted to understand, or help.